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Portland Suffered Disruption In Internet Services Provided By Spectrum

Spectrum, a telecommunications firm that gives internet, cellphone and cable service in Maine, skilled widespread outages in Portland on Tuesday.

An independent excavator was performing a dig in downtown Portland and brought on “extensive harm” to Spectrum’s fiber-optic cable network, stated Andrew Russell, director of communications for Spectrum. The contractor doesn’t work for Spectrum.

Russell stated, a team of technicians responded and was repairing the damage, which was reported around noontime. Russell stated crews had been nonetheless making repairs at 11 p.m. and had been nearly completed.

“We respect our clients’ patience and are working to revive services as quickly as possible,” Russell mentioned in an e-mail.

The town of Portland, which was considerably impacted by the outage, mentioned about 3,000 clients misplaced internet or cable TV service at some point throughout the day.

The shortage of internet service brought on Portland city officials to postpone a public assembly Tuesday night of the City Council’s Economic Development and Health and Human Services committees, at which councilors were going to hammer out particulars within the city’s leisure marijuana licensing rules. City officers anticipated they might be capable of a live stream the assembly, and opted to postpone it once they realized their internet service was down.

City officers greeted individuals on the entranceway to the City Council chambers to tell them of the outage. Some individuals had driven for hours to get to the assembly. City officials needed to make an on-the-spot call on whether or not to postpone it.

“We knew people would be upset either way,” stated Greg Mitchell, the town’s financial development director. “If we canceled, people who traveled here could be upset. If we held it anyway, however, didn’t live stream it, people would be mad they couldn’t hear and see what we were doing.”